He describes Profit per X in his ‘Good to Great’ book. He believes that a successful strategy is formed from overlapping these three questions.
1) What you are deeply passionate about (your ‘Why’)
2) what you can be best at in the world
3) what best drives your economic engine.
Profit per X doesn’t deal in numbers. The Profit per X of your business is your economic engine, your core business. You can use the Profit per X to measure your 10-30 year goal (BHAG). Shannon goes one step further, she says 3HAG is necessary when planning your BHAG. 3HAG is predicting your future growth in 3 years prior to the execution of your BHAG. It is a strategic execution system that drives confidence in predicting the future growth of your company and then makes it happen.

Why is Profit per X Powerful?
Profit per x is a powerful way to measure profitability. By focusing on a specific metric, you can more accurately track and improve your bottom line. Additionally, Profit per x can help you identify areas of your business that may be more or less profitable than others. This information can be used to make informed decisions about where to allocate resources in order to maximize profitability.
When used correctly, Profit per x is an extremely powerful tool that can have a significant impact on your business. If you’re not currently using this metric, we strongly encourage you to start doing so. You may be surprised at just how helpful it can be!
Enables the right decisions
Profit per x is a key metric for making decisions in business. It enables you to see how much profit you are making per unit of whatever you are selling. This is important because it allows you to make comparisons and see which products or services are more profitable. Profit per x can also help you to set prices and make other strategic decisions. Therefore, if you want to make the right decisions in business, profit per x is a metric you need to pay attention to.
Changes your focus
Profit per x is a metric that can help businesses focus on what’s important. By tracking how much profit is generated for each unit of a product or service, businesses can identify areas where they are most efficient and make changes to improve their bottom line. While there are many factors that go into profitability, focusing on Profit per x can help simplify the decision-making process and ensure that resources are being used in the most effective way possible.
Profit per x can be a valuable tool for any business that wants to optimize its operations and grow its bottom line. By understanding where Profit per x is most effective, businesses can focus their efforts on areas that will have the biggest impact.
Differentiates you from your competition
By understanding your Profit per x, you can make strategic decisions to grow your business and improve your bottom line. To calculate your Profit per x, simply divide your total profits by your total number of customers, products, or services. This will give you a clear picture of how much profit you’re making on each sale.
For example, let’s say you have a business that sells products. If you want to know your Profit per product, simply divide your total profits by the number of products you’ve sold. This will tell you how much profit you’re making on each product. If you want to know your Profit per customer, divide your total profits by the number of customers you have. This will tell you how much profit you’re making on each sale.
Profit per x is a key metric that can help you understand your business and make strategic decisions to improve your bottom line. By understanding your Profit per x, you can make informed decisions about how to grow your business and improve your bottom line. Often companies may wish to double down on a particular product line or service or in some circumstances where they cannot compete with competitors, they may choose to exit a market and focus elsewhere.
Leads to different priorities
Profit per x can lead to different priorities. For example, if a company is focused on profit per customer, they may be more likely to prioritize new customers over existing ones. On the other hand, if a company is focused on profit per employee, they may prioritize training and retention over hiring new staff. Ultimately, whatever a company’s priorities are, they will be reflected in their profit per x.
Drives growth
Profit per x is a key metric for growth. By focusing on increasing profit per x, businesses can drive growth and scale their operations. Profit per x can be increased by improving efficiency, increasing prices, or finding new customers.
Improving efficiency is the most straightforward way to increase profit per x. This can be done by streamlining processes, reducing waste, and improving productivity. Increasing prices is another way to boost profit per x. This can be done by raising rates, implementing surcharges, or introducing new pricing tiers. Finally, businesses can also increase profit per x by finding new customers. This can be done through marketing and sales initiatives, or by expanding into new markets.
By focusing on profit per x, businesses can drive growth and scale their operations. Profit per x can be increased through efficiency improvements, price increases, or by finding new customers. By increasing profit per x, businesses can fuel growth and scale their operations.
Brings clarity
There’s a lot of talk in business circles these days about the importance of clarity. And for good reason – when everyone in an organization is clear on the company’s goals, it can be a powerful driver of growth and success.
But what exactly is clarity, and how do you achieve it? One way to think about it is profit per x, or P/X. P/X is a measure of profitability that takes into account all the different elements of a business’s operations. It’s a way of looking at the big picture and understanding where the company is making money and where it isn’t.
The Profit per X approach can be applied to any area of a business, from sales to marketing to product development. And it can be a valuable tool for teams to use to focus their efforts and align their activities with the company’s overall goals. When everyone in an organization understands and buys into the Profit per X concept, it can be a powerful engine for growth and success. So what are you waiting for? Get your team together and start thinking about how Profit per X can help you achieve clarity and drive your business forward.
Changes your industry
Profit per x is a key metric that can help you understand how your business is performing. This metric tells you how much profit your business is making for every unit of a particular product or service that you successfully sell. Profit per x can help you understand which products or services are most profitable for your business and which ones are costing you money. By understanding this metric, you can make changes to your pricing or product mix that can improve your bottom line. Profit per x can also help you compare your performance to other businesses in your industry and see where you need to make improvements.
“What is slowing your business from Scaling Up?”
The Hedgehog Concept & the “Economic Engine”
Jim Collins’ Hedgehog Concept helps you uncover your business’s true strength through three key ideas. The first is discovering what genuinely inspires and excites you. The second is defining your essential strategic difference – the unique factor that sets you apart from everyone else. The third centers on your economic engine, driven by a single metric: the Profit per X. When your team identifies and tracks this measure, it aligns effort, sharpens focus, and builds a lasting foundation for meaningful impact and a strong business model.
| Circle | Question | Example |
|---|---|---|
| Passion | What are you deeply passionate about? | Customer experience |
| Best at | What can you be the best in the world at? | Delivering fast logistics |
| Economic Engine | What drives your profit per X? | Profit per customer visit |
Why “Profit per X” Sits at the Center of the Economic Engine?
Profit per X stands at the center because it gives your company a clear focus. Forget confusing dashboards packed with numbers. You get one ratio, and you put your energy into making that number better over time. This focus helps direct every big decision you make and gives real insight about what makes your business work. You move from gross profit to a much clearer view of how you win. Targeting this key driver can help you build up your profits and a competitive advantage, too.

How to Identify Your “X”?
Finding your “X” isn’t just picking a number off a list. It’s a step-by-step process. You need to think wider, ask a key question, and then look over your choices to select the main driver. Here are several key steps:
1. List all measurable drivers of revenue
Start by brainstorming every metric that could be connected to how your business makes money. That could mean things like number of customers served, units sold, or even customer satisfaction numbers if they connect directly to getting people back in your store. You’re not looking for the perfect answer yet. The point is to lay out every possible “X” so you have choices.
2. Ask Jim Collins’ key question
Now look at your list and ask yourself: If you could choose one and only one ratio – profit per X – to boost again and again, which X would make the biggest and most lasting push for your economic engine? This question helps you see the real difference between simply making a quick buck and building a business that lasts. It filters out weak metrics and pushes you to find your main number.
3. Evaluate each option
Take every “X” you wrote down and compare it using three easy checks. This is how you go from a long list to your top candidates. Which fits your business model best?
- How easy is it to measure? The best “X” is one you can track often and without much hassle. If it’s hard to keep score, your team may lose interest or get lost.
- How controllable is it? You need something your team can actually influence. If you pick a metric outside your control, it’s just frustrating.
- How strongly does it correlate with profit? This test matters most. A better “X” has to mean more money for the business. If profit doesn’t go up with it, try another.
4. Choose one that best represents your long-term economic engine
It’s time to pick your “X.” Choose the one that matches your long-term plans and gives you a clear path for making bigger, smarter decisions. Your choice isn’t just a number on a page – it’s your guide. This metric will steer your company’s growth. The right “X” keeps everyone on the team aiming for the same target and shapes your journey from here forward.
5. Test it
Now, test your “X” by tracking it for at least three months. While doing this, see if your performance lines up with what you guessed. If raising your profit per X isn’t giving you real results, it might not be the right one. A trial like this helps you see if you picked a real key driver. You can make tweaks before you build all your priorities profit around it.
Real-World Examples of Profit per X in Action
It’s helpful to look at what other businesses use for their “X.” Each industry tends to have its own. Using profit per X gives a new level of clarity. Some companies in retail, travel, or software have seen strong results by sticking with their one ratio. Of course, what works for Walgreens won’t always work for your business strategy, so look at your own business model first. Here are several profit per X examples with different companies.
| Industry | Example Company | “X” | Explanation |
|---|---|---|---|
| Retail | Walgreens | Customer visit | Measures efficiency of each transaction. |
| Airline | Southwest Airlines | Plane | Drives utilization and profit per flight. |
| Fast food | McDonald’s | Store | Focus on profit per outlet to scale. |
| SaaS | HubSpot | Active subscription | Evaluates recurring revenue efficiency. |
| Consulting | Boolkah (example) | Client engagement | Tracks profitability per retained client. |
Summary:
- Your “X” should be unique to your business model.
- Copying others’ X can mislead – focus on what truly drives your profit.
How to Calculate and Monitor Profit per X?
Once you pick your “X,” it’s time to start tracking. This doesn’t mean getting bogged down in data. You want a quick view that helps you spot changes and make good decisions. Tracking your profit per X doesn’t just answer “how much profit” but also helps you see if your choices are working.
Basic Formula
To work out profit per X, grab your total profit in a set time and divide it by the total number of “X” units for that period. So if your profit is £100,000 and you had 1,000 customers, your profit per customer is £100. That’s it. This basic calculation gives you a clear, useful number.
Tracking Tools
You can track profit per X with a quick spreadsheet; Google Sheets or Excel is all you need to begin. If you want deeper reports, try a business intelligence tool. The important thing is to check your number at least every month or quarter. Keep it somewhere the team can see and use: dashboards work well for this goal.
- Use basic spreadsheets or BI dashboards.
- Review the numbers monthly or quarterly for best results.
Benchmark & Improve
When you have a few months of data, start comparing. Line up results between this quarter and last, or compare how different stores or teams are doing. Next, set a clear goal. Try boosting your profit per X by a set percent, like 10%. It’s a simple way to get everyone focused on making improvements together.
Example:
| Month | Total Profit (£) | X (unit) | Profit / X | Trend |
|---|---|---|---|---|
| Jan | 100 000 | 1 000 customers | £100 | — |
| Feb | 110 000 | 1 050 customers | £105 | +5 % |
Profit per X by Business Model
Your profit per X is different depending on what you do. A business offering a service has different needs than a manufacturer. Knowing these differences helps make your “X” stronger for your industry and goals. What’s right for you will depend on your kind of work. Check out the main options below to see what fits best.
Service-Based Business
In a service setup, maybe consulting or creative work, the “X” is usually a project or client engagement. Focusing on profit per project shows how full your team’s calendar is and helps you judge if you’re keeping clients happy and coming back. Knowing what each client brings in helps with strategic decisions – like which projects to take or how to set your prices.
Product-Based Business
For businesses that sell products, the “X” is often profit per unit sold or profit per store. Following this helps you run a more efficient operation and spot strong vs. weak locations. If you’re a retailer, you can use profit per store checks to decide which sites need attention. For a factory or manufacturing team, profit per unit shows which items bring in the most.
Subscription-Based Business (SaaS)
If you run a SaaS company or other subscription model, profit per active subscriber is the lead metric. This is extra important because it’s tied directly to recurring revenue and cash flow. The two big levers here are stopping customer churn and boosting upsell opportunities. Watch this “X” for a stable, predictable business with the right financial engine.
Manufacturing
A manufacturer often looks at profit per machine hour or batch. This forces everyone to cut downtime and optimize how machines get used. If every machine hour brings in more cash, the team is doing something right. It’s about looking for ways to keep equipment moving and raise gross profit every month.
Common Mistakes When Choosing Your X
Picking the right “X” matters. If you slip up, you can stall your company’s growth and waste effort. It’s common for owners to fall for an easy metric that doesn’t really connect to their true economic engine. Watch out for these mistakes so your “X” always gives real economic insight, not just nice numbers.
- Picking multiple Xs. Don’t chase too many metrics. Keep everyone on one clear path so results are easy to see.
- Choosing a vanity metric. Stay away from numbers that look good but don’t help profit. For example, tracking website hits without real sales is misleading.
- Ignoring cost structure. Don’t forget expenses. If your “X” is only about revenue growth, you can run into trouble.
- Not reviewing X periodically. Business changes, so your “X” should keep up. A useful “X” now might be less valuable in a few years.
Back to Profit per X – how do we work it out?
Firstly you need to ascertain what the purpose of your business is. The BHAG and Profit per X are intrinsically linked. The 10 to 30 year goal you need to set comes out of the intersection of Jim Collins’ hedgehog concept. Ask yourself these questions to find your Profit per X first, prior to planning your 3HAG and then your BHAG. What is your core business and what is your understanding of what you can be best at in the world? Can you make money doing it – the economic engine? That will give you a clear Profit per X. This allows you to move forward to your 3HAG.
Quick 90-Day Action Plan
| Week | Step | Deliverable |
|---|---|---|
| 1–2 | Define your X | Use worksheet |
| 3–4 | Calculate baseline Profit / X | Spreadsheet setup |
| 5–8 | Implement initiatives to improve it | Team goals |
| 9–12 | Review, adjust, repeat | Set targets for next quarte |
Profit per X Examples
Profit per x is a term used to describe the amount of profit generated for each unit of a good or service produced. It is a key metric for businesses, as it can help to indicate how efficient a company is at generating profits.
There are several ways to calculate profit per x, but the most common method is to divide the total Profit by the number of units produced. This will give you the average Profit generated for each unit. If you want to know the Profit per x for a specific product, you can simply divide the Profit generated from selling that product by the number of units sold.
Here are some examples of Profit per x in action:
- A manufacturing company might use Profit per x to compare the Profit generated from different products. By looking at Profit per x, they can see which products are more profitable and make decisions accordingly.
- A retail company might use Profit per x to understand which items are selling at a higher margin. This information can then be used to make pricing decisions or stock more of certain items.
- A service company might use Profit per x to track the profitability of different services offered. This information can be used to make decisions about which services to offer or how to price them.
Profit per x is a valuable metric for businesses of all types. By understanding Profit per x, businesses can make informed decisions about where to focus their efforts in order to maximize profits.
Good to Great Profit per X Examples
Profit per x is a metric that measures the profitability of a company. It is often used to compare the profitability of different companies or to compare the profitability of different products within the same company.
The concept of profit per x was popularized by Jim Collins in his book Good to Great. In his book, Collins argues that companies need to focus on creating value for their customers, rather than simply maximizing profits. Profit per x is one way to measure this value.
There are many different ways to calculate profit per x. The most common method is to divide the total revenue by the number of customers. However, other methods may be more appropriate depending on the business and the products involved.
Below are some examples of how profit per x has been used:
- A software company may calculate profit per x by dividing its total revenue by the number of software licenses sold.
- A manufacturing company may calculate profit per x by dividing its total revenue by the number of products sold.
- A retail company may calculate profit per x by dividing its total revenue by the number of customers served.
Profit per x can be a useful metric for companies to track, as it can help them to focus on creating value for their customers. Additionally, it can be helpful for comparing the profitability of different companies or products.
Planning your 3HAG
If you’re serious about achieving big things, you need a 3HAG.
A 3HAG (3-Year Highly Achievable Goal) is a powerful tool developed by Shannon Susko of Metronome Systems. It’s designed to help you focus on and achieve a specific, measurable goal within a 3-year timeframe.
Here’s how it works:
- You start by identifying your 3-year goal. This can be anything from launching a new product to increasing sales by 20%.
- Once you have your goal, you break it down into 3 key milestones that you need to achieve in order to reach your goal. These milestones should be achievable within 1 year.
- For each milestone, you create 3 action items that you need to complete in order to achieve the milestone.
By following this framework, you can ensure that you’re making consistent progress towards your 3-year goal. And because each milestone and action item is within a manageable timeframe, you’re less likely to get overwhelmed or discouraged.
Planning your BHAG
Jim Collins, author of the best selling business book Good to Great, famously popularized the concept of the BHAG. A BHAG, or Big Hairy Audacious Goal, is a long-term objective that is both challenging and inspiring. It gives your company something to strive for, and can help you focus your efforts and resources. However, simply having a BHAG is not enough. You also need to have a plan for achieving it. Here are some tips for planning your BHAG:
- Make sure your BHAG is specific and measurable. The more specific and measurable it is, the easier it will be to develop a plan to achieve it.
- Involve as many people as possible in the planning process. The more buy-in you have from your team, the more likely you are to achieve your BHAG.
- Develop a timeline for your BHAG. This will help you track your progress and make adjustments to your plan as needed.
- Set milestones along the way. Milestones can help keep you motivated and on track towards your BHAG.
- Be flexible. Your BHAG may change over time, and that’s okay! Be open to revisiting your plan and making changes as needed.
When it comes to achieving big things, planning is key. By following these tips, you can set yourself up for success in reaching your BHAG.
Next step is the key function flow map
Prior to moving onto the BHAG sit down with your team and plan the key function flow map. What are the functional roles that exist in your business today? An example of a functional role is: head of company, sales, marketing, manufacturing, development, finance. What are the three to five key functions in your business that actually make the company money? What functions generate your economic engine.
This is the foundation of everything in your business. And then we ascertain what non-fiscal things flow through your business. What do the individuals in your team control? Then we can see what things we need to make better, faster decisions about, to scale up the business and find our BHAG.
By setting out your plans this way, finding your Profit per X, your 3HAG, your key function flow map and then finally your BHAG, you create confidence within your team. They can see the flow and aims of the business clearly mapped out for them. They can get excited about the growth of the business. It becomes collaborative and creates a sense of ownership within the team.
It’s important to check back in on your Profit per X regularly. I advise clients to do it every 90 days. A check in, not a reworking of it. The hard work has been done at the beginning. For some high-growth businesses a quarter can feel like a year, so it is important to check in on your original Profit per X to ensure it’s still working for you. Businesses constantly evolve and it’s important to go with that and not remain static. If you want to speak to me about Profit per X, head over to the contact me page.
FAQs
What is Profit per X?
Profit per X is a term coined by Jim Collins in his book Good to Great. It refers to the idea that a company can increase its profit margin by focusing on a specific metric, such as customer satisfaction or employee productivity.
Collins argues that companies should not simply strive to increase their profits, but should focus on improving their profit margins through initiatives that improve specific metrics. He cites examples of companies that have successfully increased their profit margins by focusing on metrics such as customer satisfaction or employee productivity.
While some may view Profit per X as a simple cost-cutting measure, Collins argues that it is much more than that. He believes that it is a way for companies to focus on what really matters and to create sustainable long-term growth.
In today’s business world, it is more important than ever to focus on profit margins. With the advent of the internet and the globalization of businesses, companies are facing increasing competition from all over the world. In order to stay competitive, they need to find ways to improve their profit margins. Jim Collins’ Profit per X provides a framework for doing just that.
If your company is looking for ways to improve its profit margin, Jim Collins’ Profit per X is a good place to start. It provides a framework for thinking about how to increase profits by focusing on specific metrics. And it offers concrete examples of companies that have successfully increased their profit margins by following this approach.
What Drives Your Economic Engine Examples?
1. Jim Collins
Jim Collins is a business journalist and author who wrote the best-selling book Good to Great. In it, he talks about the concept of the economic engine – what drives a company’s growth and profitability.
2. What is an Economic Engine?
An economic engine is the underlying force that drives a company’s growth and profitability. It can be things like innovative products, efficient production processes, or a loyal customer base.
3. Examples of Economic Engines
Some examples of economic engines include:
- Innovative products or services: A company that constantly introduces new and improved products or services is more likely to grow than one that doesn’t. Think about companies like Apple or Tesla.
- Efficient production processes: A company that has streamlined and efficient production processes is more likely to be profitable than one that doesn’t. Think about companies like Toyota or Samsung.
- A loyal customer base: A company with a large and loyal customer base is more likely to grow than one without. Think about companies like Nike or Coca-Cola.
Can a business have more than one X?
No. The main purpose of the profit per X method is to find a single number that powers your economic engine. Using more than one “X” splits your team’s focus and takes away from the results. The strength of this idea is its simplicity. By sticking to one ratio, everyone in your business can focus on the same thing, bringing more clarity and real teamwork.
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